Saturday, May 30, 2015

The predatory Enterprise Rent-A-Car lurking in your neighborhood

http://www.examiner.com/article/the-predatory-enterprise-rent-a-car-lurking-your-neighborhood

After politely informing Tanner that I would not be doing business with Enterprise Rent-A-Cara since my reservation had suddenly changed, Tanner began to raise his voice towards me in the presence of customers prior to snapping my credit card down on the counter in an angry manner, which could have caused the credit card to sustain irreparable damage.

The entire ordeal was like something straight out of a Twilight Zone movie, and during our conversation, Tanner who was dressed in a suit and tie, and who was still very much angry with me for not wanting to pay a higher amount than what I was originally given over the telephone, also stated that they don’t go by what the reps say over the phone and that they use a different system altogether, so the price is not going to be the same. Now with this haunting statement alone, If Tanner is to be believed, it would appear to the objective investigator that the reps on the telephone are there to get the customer in the front door and that they accomplish this by promising things that will not be honored by the individual location. This wasn’t always the case because I’ve rented numerous vehicles from this same location in the past without any issues of this kind.

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